Refund policy
Return & Refund Policy
Last updated: July 19, 2026
Thank you for shopping with NextGear. We want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a return within 30 days of receiving your product.
Returns
You have 30 days from the delivery date to request a return.
To be eligible for a return:
* The item must be unused and in its original condition.
* The product must include its original packaging.
* You must provide proof of purchase.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours with photos and order details. We will review your request and provide a suitable solution.
Contact Us
For any questions regarding returns and refunds, please contact us:
Email: neextgear@gmail.com
Thank you for choosing NextGear.